Tiquo Bug Bounty Program
At Tiquo, we take the security of our platform seriously. We value the work of security researchers and welcome responsible disclosure of vulnerabilities. If you discover a security issue, we'd like to hear from you.
How It Works
You discover a potential security vulnerability in a Tiquo product.
You submit a detailed report to our security team.
Nous examinons votre rapport en interne dans un délai de 24 heures. Notre réponse formelle pourra vous parvenir plus tard.
Our team investigates, reproduces, and classifies the severity of the issue.
We notify you of our classification and the reward amount.
Payment is issued within 30 days of classification.
All severity classifications and reward amounts are determined by Tiquo after submission. We assess every report individually based on the real-world impact, exploitability, and scope of the vulnerability.
What's in Scope
Our bug bounty program covers the following:
- tiquo.co
- Tiquo API endpoints
- Tiquo iOS and Android mobile applications
- tiquo.app webapp / dashboard
- Authentication and authorization flows
- Payment and data handling processes
- Tiquo hardware
What's Out of Scope
The following are not eligible for rewards:
- Third-party services or integrations not owned by Tiquo
- Social engineering or phishing attacks against Tiquo employees
- Denial of service (DoS/DDoS) attacks
- Spam or rate-limiting issues with no direct security impact
- Isolated projects which have no sensitive data or customer information
- Vulnerabilities requiring outdated browsers or platforms
- Issues that have already been reported or are already known to us
- Rapports générés par IA, automatisés ou spéculatifs qui ne reposent pas sur une preuve de concept fonctionnelle vérifiée manuellement.
Reward Tiers
We classify all submissions into four severity levels. The final reward is determined by Tiquo based on the quality of the report, the severity of the vulnerability, and the potential impact to our users.
Vulnerabilities that could cause severe, company-wide damage. This includes remote code execution, full database access, authentication bypass granting access to all user accounts, payment system compromise, or mass exfiltration of personal or financial data.
Significant vulnerabilities that affect individual users or expose sensitive data. This includes privilege escalation, stored cross-site scripting in sensitive contexts, insecure direct object references exposing other users' data, or broken access controls on API endpoints.
Vulnerabilities that require specific conditions or user interaction to exploit. This includes reflected cross-site scripting, cross-site request forgery on sensitive actions, information disclosure of internal system data, or misconfigured CORS policies.
Minor issues with limited security impact. This includes missing security headers, verbose error messages exposing internal details, clickjacking on non-sensitive pages, or outdated software versions with no known exploit path.
Bonus Awards
Tiquo reserves the right to award bonuses above the stated ranges for exceptional reports. Factors that may qualify a submission for a bonus include particularly well-written reports with clear reproduction steps, vulnerabilities with widespread impact across multiple systems, creative exploitation chains that reveal deeper architectural issues, or researchers who work closely with our team during remediation. Bonus amounts are determined on a case-by-case basis.
Submission Guidelines
To help us investigate quickly, please include the following in your report:
- 1A clear description of the vulnerability
- 2Step-by-step reproduction instructions
- 3The affected URL, endpoint, or application screen
- 4Your testing environment (browser, OS, device)
- 5Screenshots or proof-of-concept code where possible
- 6Your assessment of the potential impact
Please submit one vulnerability per report. If you've found multiple issues, send a separate report for each.
Rules of Engagement
- 1Do not access, modify, or delete data belonging to other users.
- 2Do not run automated scanning tools against production systems without prior written approval from Tiquo.
- 3Ne divulguez publiquement aucune vulnérabilité, aucun rapport, aucune preuve de concept ni aucun détail associé à quelque moment que ce soit.
- 4N'utilisez pas d'outils d'IA ni de grands modèles de langage pour générer ou rédiger vos rapports. Nous attendons une recherche originale fondée sur vos propres tests pratiques. Les soumissions qui semblent générées par IA, spéculatives ou non fondées sur une véritable vulnérabilité vérifiée manuellement seront rejetées sans examen et peuvent entraîner l'exclusion du programme.
- 5Act in good faith at all times.
Safe Harbour
Les chercheurs en sécurité qui agissent de bonne foi et respectent les règles ci-dessus ne feront pas l'objet de poursuites judiciaires de la part de Tiquo. Nous considérons que la recherche de sécurité responsable menée conformément à cette politique constitue une activité autorisée. Nous n'engagerons pas d'action civile ou pénale contre les chercheurs qui respectent ce programme. Ce programme est proposé à la discrétion de Tiquo. Nous nous réservons le droit de déterminer l'éligibilité, la gravité et la récompense de toute soumission, ainsi que de modifier, suspendre ou mettre fin au programme à tout moment. Toutes les décisions prises par Tiquo sont définitives, et la participation ne crée aucun droit contractuel à une récompense.
Contact
Submit your reports to:
security@tiquo.coChaque rapport est examiné en interne dans les 24 heures suivant sa soumission. Veuillez noter que notre réponse formelle peut prendre plus de temps, car la classification dépend de la complexité du problème et du temps nécessaire pour le reproduire et l'évaluer. N'envoyez pas de messages de relance pour demander l'état de votre rapport. Les relances ralentissent l'examen pour tout le monde. Nous vous contacterons dès que nous aurons une mise à jour, et vous pouvez attendre une première évaluation dans un délai de 10 jours ouvrables.