Enhanced Loyalty Management
Expanded Loyalty Program Configuration
We've expanded Loyalty Management with configurable earning rules, redemption settings, expiry policies, signup bonuses, and multi-tier reward structures. These additions allow loyalty programs to better reflect each venue's brand and reward strategy.
Run a loyalty program that reflects your brand. Earning and redemption rates, expiry rules, and tier structure are all customisable.
What's new
Points configuration
- •Custom currency name displayed to customers (e.g. "Points", "Stars", "Coins")
- •Earning rate per currency unit spent
- •Redemption rate per point
- •Minimum points required before a customer can redeem
- •Optional points expiry after a set period of inactivity
- •Signup bonus awarded when a customer joins the program
Tiers
- •Define multiple tiers with escalating rewards and custom benefits per tier
How it works
Customers earn points on every order, redeem them for credit at checkout, and climb tiers as they accumulate spend. Expiry rules clear inactive balances, signup bonus is awarded once on join, and tier benefits apply automatically wherever the program is active.
Where to find it
Settings > Membership & Loyalty.
Latest Releases
Product UpdatesDuplicate and Merge
Tiquo now detects duplicate customer profiles and lets you merge them in a couple of clicks. The platform spots profiles that share identity signals like name, email, and date of birth, surfaces them as potential pairs with a confidence score, and gives you the choice to merge them or mark them as separate people.
Guest Passes
Tiquo now supports Guest Passes, giving members a simple way to bring guests into your venue while you stay in control of the numbers. Members can register guests when they sign up for their membership or on arrival at a location, and pass limits let you decide exactly how many passes each membership can issue.
Mesh Network
Tiquo POS now supports Mesh Networks, keeping every till, terminal, and handheld running even when your venue loses its internet connection. Devices talk to each other directly over your local wifi, so service carries on uninterrupted and everything syncs back to Tiquo the moment you reconnect.