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Bring every guest back.

Send email campaigns to segments built from real bookings, orders, memberships and visits, then let automations handle the follow-up. No exports, no syncing and no separate CRM.

Tiquo marketing automations for welcome series, booking follow-ups and win-backs

Campaigns from live guest data.

Pick your lists and segments, and Tiquo removes duplicates, skips anyone who hasn't opted in and personalises every email with names, membership dates, loyalty points and spend.

Select Audiences

Choose one or more lists/segments to send this email to. Duplicate contacts will be automatically removed.

Recipient Lists
Lists2

VIP guests

List · 412 contacts

Spa newsletter

List · 2,940 contacts

Segments1

Lapsed 90 days

Segment · 1,286 contacts

3 lists selected

VIP guestsSpa newsletterLapsed 90 days

Recipients are checked in the background when sending. Only subscribed contacts receive this email, once per email address across all selected audiences.

CancelContinue
Spring menus
Send
Subject:First Name, spring menus are herePreview:New spring menus and member offers
Linden House

Spring is on the menu

Hi First Name, you have Loyalty points points to spend on your next visit.

Book a table

2026 Linden House. All rights reserved.

Unsubscribe

Design without code

Drag in headings, text, images, buttons and columns, start from a ready-made template, or describe the email and let AI draft it.

Checked before it sends

An AI review flags spelling, grammar, spam and compliance risks, link syntax and accessibility issues before anything goes out.

See what landed

Track opens, clicks, bounces and unsubscribes for every campaign, with engagement over time and the links people clicked most.

Segments that update themselves.

Combine more than 60 filters across visits, spend, bookings, memberships, loyalty, enquiries and your own customer fields. Segments are recalculated before every send, so each campaign reaches whoever matches on the day.

  • Suggested by AI

    Tiquo suggests segments worth targeting, based on patterns in your own customer data.

  • Lists when you need them

    Import or hand-pick VIPs, event guests and early-access groups, organise them in folders and export them at any time.

  • Audiences in your reports

    Scope Analytics to a list to see how that audience books, buys and spends.

Create New SegmentDefine criteria to automatically group customers into a targeted segment
Create segment
Filter criteriaAuto-updates
Add group
Service History
MassageAdd a service
ANDLast Visit
More than90days ago
ANDCompleted Booking Count
Between5and1,000+bookings
ANDEmail Consent
Opted in to emails
Estimated Results
Customers matching these criteria
1,286
customers
Data refreshed every ~5 minutes
Automations

Follow-ups that run themselves.

Start a journey when a booking completes, a membership renews, a form arrives or a cart is abandoned. Wait, branch on what the customer did next, then act: send an email, issue store credit or create a task for your team.

Triggers
55
Actions
46
  • Dry runs before going live
  • AI review before activation
  • Retry or replay any run
  • Ready-made recipes to start from
  • Staff approval for sensitive actions
  • Every version saved and restorable
Active · 3 steps · 128 runs
TriggerBooking completedSublocations: All sublocations
WaitWait 2 weeksThen continue automatically
ConditionCheck conditionCustomer has booked a service · equals · False
No
Yes
ActionSend email
  • Template: Booking follow-up
  • Type: Marketing

Free up to 15,000 customers.

Email marketing costs nothing until your customer database passes 15,000. Above that, a flat monthly fee applies to your customer bracket. Your platform plan is billed separately.

See full pricing
Total customersEmail marketing
0–15,000Free
15,001–25,000£200 per month
90,001–100,000£650 per month
1,000,001+£4,800 per month

Consent built in.

Tiquo checks consent at the moment of sending, so a campaign only reaches customers who have agreed to hear from you.

  • Separate opt-ins for email and SMS
  • One-click unsubscribe in every email
  • A branded preferences page for every customer
  • Sent from your own verified domain
  • Marketing emails only go to customers who opted in
  • Unsubscribes update the customer profile automatically

FAQ

Free up to 15,000 customers.

© 2026 Tiquo. "Tiquo" and the Tiquo logo are registered trademarks of Tiquo Ltd.

GDPR · CCPA · PCI DSS · ICO · Cyber Essentials Certified · EU–US DPF · SOC 2 Type II (in progress) · ISO 27001 (in progress)

Security & Operational

  • 99.99% SLA Uptime
  • AES-256 encryption at rest
  • TLS 1.3 in transit
  • AES-256 / TLS 1.3
  • Perfect Forward Secrecy (PFS)
  • HTTP Strict Transport Security (HSTS)
  • 99.999999999% (11 nines) data durability
  • Automated backups
  • DDoS protection
  • Web Application Firewall (WAF)
  • Zero Trust posture
  • Role-Based Access Control (RBAC)
  • Principle of Least Privilege
  • Secret scanning in CI
  • SBOM generation
  • Dependency supply-chain controls
  • 24/7 infrastructure monitoring
  • GDPR Article 22 safeguards
  • Data Protection Impact Assessments (DPIAs)
  • Records of Processing Activities (ROPA)
  • SAML 2.0 SSO
  • EASIE SSO
  • OAuth 2.0 / OpenID Connect (OIDC)
  • SCIM 2.0 provisioning
  • MFA / 2FA enforcement
  • Responsible disclosure / bug bounty programme

Privacy, Data Protection & Statutory Obligations

  • ICO Registered
  • UK Modern Slavery Act 2015 compliant
  • UK Public Interest Disclosure Act 1998 compliant
  • EU Article 27 Representative appointed (Paris, France)
  • Swiss FADP Article 14 Representative appointed
  • UK GDPR compliant
  • EU GDPR/DSGVO compliant
  • UK Data Protection Act 2018 compliant
  • Swiss revFADP compliant
  • CCPA / CPRA compliant (California)
  • VCDPA compliant (Virginia)
  • CPA compliant (Colorado)
  • CTDPA compliant (Connecticut)
  • TDPSA compliant (Texas)
  • OCPA compliant (Oregon)
  • MCDPA compliant (Montana)
  • FDBR compliant (Florida)
  • ICDPA compliant (Iowa)
  • ICDPA compliant (Indiana)
  • TIPA compliant (Tennessee)
  • DPDPA compliant (Delaware)
  • NJDPA compliant (New Jersey)
  • NHDPA compliant (New Hampshire)
  • NDPA compliant (Nebraska)
  • MCDPA compliant (Minnesota)
  • MODPA compliant (Maryland)
  • KCDPA compliant (Kentucky)
  • RIDTPPA compliant (Rhode Island)
  • Canada PIPEDA compliant
  • Quebec Law 25 compliant
  • Alberta PIPA compliant
  • British Columbia PIPA compliant
  • Singapore PDPA compliant
  • Hong Kong PDPO compliant
  • Brazil LGPD compliant
  • Japan APPI compliant
  • Australia Privacy Act / APPs compliant
  • India DPDPA 2023 compliant
  • Thailand PDPA compliant
  • Malaysia PDPA 2010 (as amended 2024) compliant
  • New Zealand Privacy Act 2020 compliant
  • South Africa POPIA compliant
  • UAE PDPL compliant
  • Mexico LFPDPPP compliant
  • Kenya Data Protection Act 2019 compliant
  • Ghana Data Protection Act 2012 compliant
  • Nigeria NDPA 2023 compliant
  • Indonesia PDP Law 2022 compliant
  • Philippines Data Privacy Act 2012 compliant

Global Fiscal & E-Invoicing

  • EN 16931 - EU e-invoicing core standard
  • UBL 2.1 - Universal Business Language
  • Austria - RKSV
  • Belgium - Peppol BIS 3.0 (B2B)
  • Czechia - fiscalization
  • Croatia - Fiscalization 2.0
  • Denmark - Peppol BIS 3.0 (B2B)
  • France - NF525 / LNE / Infocert, Factur-X / PDP, E-Reporting
  • Germany - KassenSichV / TSE, DSFinV-K, GoBD, E-Rechnung B2B (XRechnung / ZUGFeRD)
  • Hungary - Online Szamla
  • Italy - Scontrino, FatturaPA (via SDI)
  • Lithuania - i.SAF / i.MAS
  • Norway - Peppol BIS 3.0 (B2B), SAF-T
  • Poland - KSeF
  • Portugal - ATCUD/QR, SAF-T PT
  • Slovakia - eKasa
  • Slovenia - fiscalization (davcno potrjevanje)
  • Spain - FacturaE, SII, VeriFactu, TicketBAI
  • Sweden - SKVFS (certified cash registers)
  • Argentina - ARCA (Q4 2026)
  • Australia - Peppol PINT A-NZ (Q4 2026)
  • Brazil - NFe, NFCe, NFSe (Q4 2026)
  • Chile - SII Chile (Q4 2026)
  • Colombia - DIAN (Q4 2026)
  • Finland - Finvoice, TEAPPSXML (Q4 2026)
  • Japan - JP PINT (Peppol) (Q3 2026)
  • Malaysia - Peppol Malaysia (Q4 2026)
  • Mexico - CFDI (Q4 2026)
  • New Zealand - Peppol PINT A-NZ (Q4 2026)
  • Peru - SUNAT (Q4 2026)
  • Romania - Peppol (RO e-invoice) (Q4 2026)
  • Saudi Arabia - ZATCA (Q4 2026)
  • Singapore - Peppol BIS 3.0 (Q4 2026)
  • United Arab Emirates - Peppol (5C) (Q4 2026)

Standards & Frameworks

  • Cyber Essentials Certified
  • SOC 2 Type II - audit in progress
  • ISO/IEC 27001 - audit in progress
  • NIST Cybersecurity Framework - aligned
  • NIST Privacy Framework - aligned
  • NIST SP 800-53 / 800-63 / 800-63B - aligned
  • NIST AI Risk Management Framework - aligned
  • CIS Critical Security Controls / CIS Benchmarks - aligned
  • OWASP ASVS & OWASP Top Ten - aligned
  • ISO 25010 (quality) - aligned
  • ISO 31000 (risk) - aligned
  • ITIL - aligned
  • W3C Web Standards - aligned
  • OpenAPI Standard - aligned
  • DevSecOps practices - aligned
  • ePrivacy Directive - aligned
  • EU Whistleblowing Directive (2019/1937) - aligned

Payments Compliance

  • PCI DSS Level 1
  • PSD2 / Strong Customer Authentication
  • 3D Secure (3DS)
  • EMVCo Level 1 & 2
  • AML / KYC controls
  • Sanctions screening (OFAC, UN, EU, HMT)

International Data Transfer Mechanisms

  • EU-US Data Privacy Framework
  • EU Standard Contractual Clauses (Decision 2021/914) - Modules 2 & 3
  • UK International Data Transfer Agreement (IDTA) + ICO Addendum
  • Swiss FDPIC-recognised transfer mechanisms
  • APEC Cross-Border Privacy Rules (CBPR)

Accessibility Compliance

  • ADA (Americans with Disabilities Act) - aligned
  • European Accessibility Act (EAA) 2025 - aligned
  • WCAG 2.2 - aligned
  • EN 301 549 - aligned
  • WAI-ARIA - aligned

A single platform for hotels, spas, classes, events, restaurants, and more.

Tiquo Ltd
London, UK

LinkedInTop Performer Spring

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