Custom Parameters for Customers & Products
Additional Data Fields Across the Platform
We've expanded the platform's data model with custom parameters for customers and products. This allows venues to track information specific to their operation and use it throughout analytics, segmentation, reporting, and automations.
Custom parameters expand what Tiquo can track on customers and products, so your analytics, segmentation, and automations run off the data your venue actually cares about.
What's new
On customers
- •Typed fields (text, number, boolean, date) on any customer profile
- •Filter the customer list and build segments by any custom parameter
- •Trigger automations off custom parameter values
On products
- •Typed fields on any product alongside category, price, and stock
- •Filter and report by custom parameter values
How it works
Add a parameter from the customer profile or product editor, give it a name and type, and it's available everywhere Tiquo handles that record. Custom parameters sit alongside the built-in ones (customer number, source, location, and so on) and behave the same way in filters, segments, automation triggers, and analytics. Access controls are honoured on display and in API responses.
Where to find it
Customer Parameters tab on any customer profile. Parameters tab on any product.
Latest Releases
Product UpdatesDuplicate and Merge
Tiquo now detects duplicate customer profiles and lets you merge them in a couple of clicks. The platform spots profiles that share identity signals like name, email, and date of birth, surfaces them as potential pairs with a confidence score, and gives you the choice to merge them or mark them as separate people.
Guest Passes
Tiquo now supports Guest Passes, giving members a simple way to bring guests into your venue while you stay in control of the numbers. Members can register guests when they sign up for their membership or on arrival at a location, and pass limits let you decide exactly how many passes each membership can issue.
Mesh Network
Tiquo POS now supports Mesh Networks, keeping every till, terminal, and handheld running even when your venue loses its internet connection. Devices talk to each other directly over your local wifi, so service carries on uninterrupted and everything syncs back to Tiquo the moment you reconnect.