Cloakroom Management
Bespoke Cloakroom Tags Connected to Customer Profiles
We've introduced Cloakroom Management, replacing traditional paired-ticket workflows with digitally tracked tags linked to customer profiles or paired guest tags. The result is faster operations and fewer lost-ticket issues.
Design bespoke cloakroom tags in Tiquo and have them shipped to your venue. The lost-ticket problem disappears by pairing each tag with a customer profile. Members scan their wallet pass to claim a tag in seconds. Guests without a profile bind two unique tags together, one for the coat and one for them.
What's new
Tag binding
- •Bind a tag to a customer profile by scanning their wallet pass
- •Or bind two unique tags together for guests without a profile
- •Every tag carries a unique number, no duplicates
Order custom tags
- •Choose shape (tapered, classic, oval, triangle) and material (plastics, stainless steel, brass)
- •Pick a font and add your one-colour logo for laser etching
- •Live preview as you configure
Operations view
- •See every tag in use, who it's assigned to, which sublocation, and current status
How it works
At check-in, staff scan either the guest's wallet pass or a second cloakroom tag, then attach the assigned tag to the coat. At collection, the wallet pass or matching guest tag pulls up the coat's tag instantly. Returning members skip the binding step on subsequent visits, scanning the same wallet pass each time.
Where to find it
Settings > Cloakroom.
Latest Releases
Product UpdatesDuplicate and Merge
Tiquo now detects duplicate customer profiles and lets you merge them in a couple of clicks. The platform spots profiles that share identity signals like name, email, and date of birth, surfaces them as potential pairs with a confidence score, and gives you the choice to merge them or mark them as separate people.
Guest Passes
Tiquo now supports Guest Passes, giving members a simple way to bring guests into your venue while you stay in control of the numbers. Members can register guests when they sign up for their membership or on arrival at a location, and pass limits let you decide exactly how many passes each membership can issue.
Mesh Network
Tiquo POS now supports Mesh Networks, keeping every till, terminal, and handheld running even when your venue loses its internet connection. Devices talk to each other directly over your local wifi, so service carries on uninterrupted and everything syncs back to Tiquo the moment you reconnect.