Enhanced Loyalty Management

We've expanded Loyalty Management with configurable earning rules, redemption settings, expiry policies, signup bonuses, and multi-tier reward structures. These additions allow loyalty programs to better reflect each venue's brand and reward strategy.

Run a loyalty program that reflects your brand. Earning and redemption rates, expiry rules, and tier structure are all customisable.

What's new

Points configuration

• •Custom currency name displayed to customers (e.g. "Points", "Stars", "Coins")
• •Earning rate per currency unit spent
• •Redemption rate per point
• •Minimum points required before a customer can redeem
• •Optional points expiry after a set period of inactivity
• •Signup bonus awarded when a customer joins the program

Tiers

• •Define multiple tiers with escalating rewards and custom benefits per tier

How it works

Customers earn points on every order, redeem them for credit at checkout, and climb tiers as they accumulate spend. Expiry rules clear inactive balances, signup bonus is awarded once on join, and tier benefits apply automatically wherever the program is active.

Where to find it

Settings > Membership & Loyalty.