Club Pay

Club Pay that unlocks stored value and faster checkout.

Club Pay is Tiquo's built-in stored balance and wallet feature that lets customers keep a balance with your business, pay instantly, and spend across services. Club Pay is fully connected to bookings, memberships, payments and reporting.

Tiquo Club Pay Dashboard

A single platform for hotels, spas, classes, events, restaurants, and more.

Stored Value

Wallet balances made simple.

Stored balances customers love.

Give guests the option to preload value into their Club Pay wallet with credit or plan top-ups.

Faster, smoother checkout.

Customers can pay with their wallet balance instantly, reducing time at checkout and increasing throughput.

Flexible balance rules.

Configure how balance can be used, when it expires, and what services it applies to.

Club Pay interface
By the numbers

More revenue. Lower costs.

Up to
25%

higher spend from wallet users vs card payments1

Up to
60%

reduction in payment processing fees2

Up to
3x

increase in repeat visit frequency3

Payment Integration

Connected to your payment flows.

Integrated with bookings and services.

Club Pay balance is applied at checkout for bookings, classes, services, products or packages without extra steps.

Part of your payment ecosystem.

Use Club Pay alongside standard card payments, deposits, invoices and split payments.

Automatic reconciliation.

Club Pay transactions flow automatically into reporting without manual matching.

Wallet management
Loyalty & Revenue

Increase loyalty and repeat revenue.

Drive customer retention.

When customers hold balance with your business, they are more likely to return and spend again.

Credits and promotions included.

Issue credits, bonuses or incentives that increase wallet activity and engagement.

Build predictable revenue patterns.

Prepaid value drives repeat visits and brings revenue forward into your reporting.

Team & Customer

Team-friendly and customer-centered.

Clear balance visibility.

Staff can see wallet balance and activity while serving customers or assisting with bookings.

Customer self-service.

Customers can check their balance, top up or see activity from their profile or portal.

Flexible refund and transfer options.

Refund unused balance or transfer value between customer profiles when appropriate.

FAQ

What is Club Pay?

Club Pay is a stored balance wallet that lets customers preload value and pay instantly for services, bookings, products and packages.

How do customers add balance?

Customers can add balance by paying through card, bank transfer, invoice or other supported payment methods during checkout or through a wallet top-up flow.

Can Club Pay be used with memberships?

Yes. Club Pay balance can work alongside memberships for class credits, stored value plans, or member benefits.

Is Club Pay connected to reporting?

Yes. All Club Pay activity, including loads, spends, transfers and refunds, flows into reporting without manual steps.

Can I issue bonuses or credits into Club Pay?

Yes. You can issue promotional credits or incentives directly into a customer's Club Pay balance.

Can customers see their wallet balance?

Yes. Customers can view their balance and activity through the member profile or portal.

Can wallet balance be refunded or transferred?

Yes. Unused balance can be refunded or transferred between customer profiles when appropriate.

1. Based on Tiquo customer data comparing wallet vs card payment transaction values.

2. Based on fee analysis for businesses processing 80%+ of transactions via Club Pay.

3. Based on visit frequency analysis for Club Pay wallet holders vs non-wallet customers.

A single platform for hotels, spas, classes, events, restaurants, and more.

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