Tiquo Bug Bounty Program
At Tiquo, we take the security of our platform seriously. We value the work of security researchers and welcome responsible disclosure of vulnerabilities. If you discover a security issue, we'd like to hear from you.
How It Works
You discover a potential security vulnerability in a Tiquo product.
You submit a detailed report to our security team.
Esaminiamo internamente la tua segnalazione entro 24 ore. La nostra risposta formale potrebbe arrivare in seguito.
Our team investigates, reproduces, and classifies the severity of the issue.
We notify you of our classification and the reward amount.
Payment is issued within 30 days of classification.
All severity classifications and reward amounts are determined by Tiquo after submission. We assess every report individually based on the real-world impact, exploitability, and scope of the vulnerability.
What's in Scope
Our bug bounty program covers the following:
- tiquo.co
- Tiquo API endpoints
- Tiquo iOS and Android mobile applications
- tiquo.app webapp / dashboard
- Authentication and authorization flows
- Payment and data handling processes
- Tiquo hardware
What's Out of Scope
The following are not eligible for rewards:
- Third-party services or integrations not owned by Tiquo
- Social engineering or phishing attacks against Tiquo employees
- Denial of service (DoS/DDoS) attacks
- Spam or rate-limiting issues with no direct security impact
- Isolated projects which have no sensitive data or customer information
- Vulnerabilities requiring outdated browsers or platforms
- Issues that have already been reported or are already known to us
- Segnalazioni generate da IA, automatizzate o speculative che non si basano su una prova di concetto funzionante e verificata manualmente.
Reward Tiers
We classify all submissions into four severity levels. The final reward is determined by Tiquo based on the quality of the report, the severity of the vulnerability, and the potential impact to our users.
Vulnerabilities that could cause severe, company-wide damage. This includes remote code execution, full database access, authentication bypass granting access to all user accounts, payment system compromise, or mass exfiltration of personal or financial data.
Significant vulnerabilities that affect individual users or expose sensitive data. This includes privilege escalation, stored cross-site scripting in sensitive contexts, insecure direct object references exposing other users' data, or broken access controls on API endpoints.
Vulnerabilities that require specific conditions or user interaction to exploit. This includes reflected cross-site scripting, cross-site request forgery on sensitive actions, information disclosure of internal system data, or misconfigured CORS policies.
Minor issues with limited security impact. This includes missing security headers, verbose error messages exposing internal details, clickjacking on non-sensitive pages, or outdated software versions with no known exploit path.
Bonus Awards
Tiquo reserves the right to award bonuses above the stated ranges for exceptional reports. Factors that may qualify a submission for a bonus include particularly well-written reports with clear reproduction steps, vulnerabilities with widespread impact across multiple systems, creative exploitation chains that reveal deeper architectural issues, or researchers who work closely with our team during remediation. Bonus amounts are determined on a case-by-case basis.
Submission Guidelines
To help us investigate quickly, please include the following in your report:
- 1A clear description of the vulnerability
- 2Step-by-step reproduction instructions
- 3The affected URL, endpoint, or application screen
- 4Your testing environment (browser, OS, device)
- 5Screenshots or proof-of-concept code where possible
- 6Your assessment of the potential impact
Please submit one vulnerability per report. If you've found multiple issues, send a separate report for each.
Rules of Engagement
- 1Do not access, modify, or delete data belonging to other users.
- 2Do not run automated scanning tools against production systems without prior written approval from Tiquo.
- 3Non divulgare pubblicamente alcuna vulnerabilità, segnalazione, prova di concetto o dettaglio correlato in alcun momento.
- 4Non utilizzare strumenti di IA o grandi modelli linguistici per generare o scrivere le tue segnalazioni. Vogliamo ricerca originale basata sui tuoi test pratici. Le submission che sembrano generate da IA, speculative o non basate su una vulnerabilità reale verificata manualmente saranno respinte senza revisione e possono comportare la rimozione dal programma.
- 5Act in good faith at all times.
Safe Harbour
I ricercatori di sicurezza che agiscono in buona fede e seguono le regole sopra indicate non saranno oggetto di azioni legali da parte di Tiquo. Consideriamo la ricerca di sicurezza responsabile condotta in linea con questa policy come attività autorizzata. Non intraprenderemo azioni civili o penali contro i ricercatori che rispettano questo programma. Questo programma è offerto a discrezione di Tiquo. Ci riserviamo il diritto di determinare l'idoneità, la gravità e la ricompensa per qualsiasi submission, nonché di modificare, sospendere o terminare il programma in qualsiasi momento. Tutte le decisioni prese da Tiquo sono definitive e la partecipazione non crea alcun diritto contrattuale a una ricompensa.
Contact
Submit your reports to:
security@tiquo.coOgni segnalazione viene esaminata internamente entro 24 ore dall'invio. Tieni presente che la nostra risposta formale potrebbe richiedere più tempo, poiché la classificazione dipende dalla complessità del problema e dal tempo necessario per riprodurlo e valutarlo. Non inviare messaggi di sollecito sullo stato della segnalazione. Le email di sollecito rallentano la revisione per tutti. Ti contatteremo non appena avremo un aggiornamento, e puoi aspettarti una valutazione iniziale entro 10 giorni lavorativi.