Tiquo Bug Bounty Program
At Tiquo, we take the security of our platform seriously. We value the work of security researchers and welcome responsible disclosure of vulnerabilities. If you discover a security issue, we'd like to hear from you.
How It Works
You discover a potential security vulnerability in a Tiquo product.
You submit a detailed report to our security team.
Analizăm raportul tău intern în termen de 24 de ore. Răspunsul nostru formal poate veni mai târziu.
Our team investigates, reproduces, and classifies the severity of the issue.
We notify you of our classification and the reward amount.
Payment is issued within 30 days of classification.
All severity classifications and reward amounts are determined by Tiquo after submission. We assess every report individually based on the real-world impact, exploitability, and scope of the vulnerability.
What's in Scope
Our bug bounty program covers the following:
- tiquo.co
- Tiquo API endpoints
- Tiquo iOS and Android mobile applications
- tiquo.app webapp / dashboard
- Authentication and authorization flows
- Payment and data handling processes
- Tiquo hardware
What's Out of Scope
The following are not eligible for rewards:
- Third-party services or integrations not owned by Tiquo
- Social engineering or phishing attacks against Tiquo employees
- Denial of service (DoS/DDoS) attacks
- Spam or rate-limiting issues with no direct security impact
- Isolated projects which have no sensitive data or customer information
- Vulnerabilities requiring outdated browsers or platforms
- Issues that have already been reported or are already known to us
- Rapoarte generate de AI, automatizate sau speculative care nu se bazează pe o dovadă de concept funcțională, verificată manual.
Reward Tiers
We classify all submissions into four severity levels. The final reward is determined by Tiquo based on the quality of the report, the severity of the vulnerability, and the potential impact to our users.
Vulnerabilities that could cause severe, company-wide damage. This includes remote code execution, full database access, authentication bypass granting access to all user accounts, payment system compromise, or mass exfiltration of personal or financial data.
Significant vulnerabilities that affect individual users or expose sensitive data. This includes privilege escalation, stored cross-site scripting in sensitive contexts, insecure direct object references exposing other users' data, or broken access controls on API endpoints.
Vulnerabilities that require specific conditions or user interaction to exploit. This includes reflected cross-site scripting, cross-site request forgery on sensitive actions, information disclosure of internal system data, or misconfigured CORS policies.
Minor issues with limited security impact. This includes missing security headers, verbose error messages exposing internal details, clickjacking on non-sensitive pages, or outdated software versions with no known exploit path.
Bonus Awards
Tiquo reserves the right to award bonuses above the stated ranges for exceptional reports. Factors that may qualify a submission for a bonus include particularly well-written reports with clear reproduction steps, vulnerabilities with widespread impact across multiple systems, creative exploitation chains that reveal deeper architectural issues, or researchers who work closely with our team during remediation. Bonus amounts are determined on a case-by-case basis.
Submission Guidelines
To help us investigate quickly, please include the following in your report:
- 1A clear description of the vulnerability
- 2Step-by-step reproduction instructions
- 3The affected URL, endpoint, or application screen
- 4Your testing environment (browser, OS, device)
- 5Screenshots or proof-of-concept code where possible
- 6Your assessment of the potential impact
Please submit one vulnerability per report. If you've found multiple issues, send a separate report for each.
Rules of Engagement
- 1Do not access, modify, or delete data belonging to other users.
- 2Do not run automated scanning tools against production systems without prior written approval from Tiquo.
- 3Nu dezvălui public nicio vulnerabilitate, niciun raport, proof of concept sau detalii conexe în niciun moment.
- 4Nu folosi instrumente AI sau modele lingvistice mari pentru a genera sau scrie rapoartele tale. Dorim cercetare originală bazată pe propriile tale teste practice. Trimiterile care par generate de AI, speculative sau care nu se bazează pe o vulnerabilitate reală, verificată manual, vor fi respinse fără analiză și pot duce la eliminarea din program.
- 5Act in good faith at all times.
Safe Harbour
Cercetătorii în securitate care acționează cu bună-credință și respectă regulile de mai sus nu vor face obiectul unor acțiuni legale din partea Tiquo. Considerăm cercetarea responsabilă în securitate, desfășurată în conformitate cu această politică, drept activitate autorizată. Nu vom iniția acțiuni civile sau penale împotriva cercetătorilor care respectă acest program. Acest program este oferit la discreția Tiquo. Ne rezervăm dreptul de a stabili eligibilitatea, severitatea și recompensa pentru orice trimitere și de a modifica, suspenda sau încheia programul în orice moment. Toate deciziile luate de Tiquo sunt finale, iar participarea nu creează niciun drept contractual la o recompensă.
Contact
Submit your reports to:
security@tiquo.coFiecare raport este analizat intern în termen de 24 de ore de la trimitere. Te rugăm să reții că răspunsul nostru formal poate dura mai mult, deoarece clasificarea depinde de complexitatea problemei și de timpul necesar pentru reproducerea și evaluarea acesteia. Te rugăm să nu trimiți mesaje de urmărire pentru a întreba despre starea raportului. E-mailurile de urmărire încetinesc analiza pentru toată lumea. Te vom contacta imediat ce avem o actualizare, iar o evaluare inițială poate fi așteptată în termen de 10 zile lucrătoare.