Tiquo Bug Bounty Program
At Tiquo, we take the security of our platform seriously. We value the work of security researchers and welcome responsible disclosure of vulnerabilities. If you discover a security issue, we'd like to hear from you.
How It Works
You discover a potential security vulnerability in a Tiquo product.
You submit a detailed report to our security team.
Vašu prijavu interno pregledavamo u roku od 24 sata. Naš formalni odgovor može uslijediti kasnije.
Our team investigates, reproduces, and classifies the severity of the issue.
We notify you of our classification and the reward amount.
Payment is issued within 30 days of classification.
All severity classifications and reward amounts are determined by Tiquo after submission. We assess every report individually based on the real-world impact, exploitability, and scope of the vulnerability.
What's in Scope
Our bug bounty program covers the following:
- tiquo.co
- Tiquo API endpoints
- Tiquo iOS and Android mobile applications
- tiquo.app webapp / dashboard
- Authentication and authorization flows
- Payment and data handling processes
- Tiquo hardware
What's Out of Scope
The following are not eligible for rewards:
- Third-party services or integrations not owned by Tiquo
- Social engineering or phishing attacks against Tiquo employees
- Denial of service (DoS/DDoS) attacks
- Spam or rate-limiting issues with no direct security impact
- Isolated projects which have no sensitive data or customer information
- Vulnerabilities requiring outdated browsers or platforms
- Issues that have already been reported or are already known to us
- AI-generirane, automatizirane ili spekulativne prijave koje se ne temelje na ručno provjerenom, funkcionalnom proof of conceptu.
Reward Tiers
We classify all submissions into four severity levels. The final reward is determined by Tiquo based on the quality of the report, the severity of the vulnerability, and the potential impact to our users.
Vulnerabilities that could cause severe, company-wide damage. This includes remote code execution, full database access, authentication bypass granting access to all user accounts, payment system compromise, or mass exfiltration of personal or financial data.
Significant vulnerabilities that affect individual users or expose sensitive data. This includes privilege escalation, stored cross-site scripting in sensitive contexts, insecure direct object references exposing other users' data, or broken access controls on API endpoints.
Vulnerabilities that require specific conditions or user interaction to exploit. This includes reflected cross-site scripting, cross-site request forgery on sensitive actions, information disclosure of internal system data, or misconfigured CORS policies.
Minor issues with limited security impact. This includes missing security headers, verbose error messages exposing internal details, clickjacking on non-sensitive pages, or outdated software versions with no known exploit path.
Bonus Awards
Tiquo reserves the right to award bonuses above the stated ranges for exceptional reports. Factors that may qualify a submission for a bonus include particularly well-written reports with clear reproduction steps, vulnerabilities with widespread impact across multiple systems, creative exploitation chains that reveal deeper architectural issues, or researchers who work closely with our team during remediation. Bonus amounts are determined on a case-by-case basis.
Submission Guidelines
To help us investigate quickly, please include the following in your report:
- 1A clear description of the vulnerability
- 2Step-by-step reproduction instructions
- 3The affected URL, endpoint, or application screen
- 4Your testing environment (browser, OS, device)
- 5Screenshots or proof-of-concept code where possible
- 6Your assessment of the potential impact
Please submit one vulnerability per report. If you've found multiple issues, send a separate report for each.
Rules of Engagement
- 1Do not access, modify, or delete data belonging to other users.
- 2Do not run automated scanning tools against production systems without prior written approval from Tiquo.
- 3Nikada javno ne otkrivajte nijednu ranjivost, prijavu, proof of concept ili povezane detalje.
- 4Nemojte koristiti AI alate ili velike jezične modele za generiranje ili pisanje svojih prijava. Želimo izvorno istraživanje temeljeno na vašem vlastitom praktičnom testiranju. Prijave koje izgledaju kao AI-generirane, spekulativne ili nisu temeljene na stvarnoj, ručno provjerenoj ranjivosti bit će odbijene bez pregleda i mogu dovesti do uklanjanja iz programa.
- 5Act in good faith at all times.
Safe Harbour
Sigurnosni istraživači koji postupaju u dobroj vjeri i slijede gore navedena pravila neće se suočiti s pravnim postupcima od strane Tiquo. Odgovorno sigurnosno istraživanje provedeno u skladu s ovom politikom smatramo ovlaštenom aktivnošću. Nećemo pokretati građanske ili kaznene postupke protiv istraživača koji se pridržavaju ovog programa. Program se nudi prema diskrecijskoj odluci Tiquo. Zadržavamo pravo odrediti prihvatljivost, ozbiljnost i nagradu za svaku prijavu te izmijeniti, suspendirati ili okončati program u bilo kojem trenutku. Sve odluke koje donese Tiquo su konačne, a sudjelovanje ne stvara nikakvo ugovorno pravo na nagradu.
Contact
Submit your reports to:
security@tiquo.coSvaka prijava interno se pregledava u roku od 24 sata od podnošenja. Imajte na umu da naš formalni odgovor može potrajati dulje, jer klasifikacija ovisi o složenosti problema i vremenu potrebnom za reprodukciju i procjenu. Nemojte slati naknadne poruke radi provjere statusa prijave. Takve poruke usporavaju pregled za sve. Kontaktirat ćemo vas čim budemo imali ažuriranje, a početnu procjenu možete očekivati u roku od 10 radnih dana.