Unified Financial Documents, Exports and Refunds

Tiquo now builds the customer's financial document once on the server and uses that document across supported dashboard printing, PDFs, emails, SMS receipt pages and staff apps. This keeps the issued details consistent when a customer asks for another copy.

The document follows the configured country and legal-entity profile, including the applicable receipt or invoice format and tax fields. Billing addresses and tax identifiers are kept as separate fields, with the buyer's details collected where the invoice workflow needs them.

Export what was issued

Document exports use issued documents and omit wastage. Where a sale has no issued PDF yet, the export index can identify it without inventing a receipt. Supported free-order workflows use an order confirmation unless the configured invoicing policy requires an invoice.

Refund the amount that needs correcting

Staff can refund a custom amount from the order dialog, with a proportional credit note for the refund. The customer portal lists supported credit notes, refund documents and receipts of payment alongside invoices. Accounting integrations use the invoices and credit notes Tiquo issues, keeping their records aligned with the document lifecycle.