Tiquo Bug Bounty Program
At Tiquo, we take the security of our platform seriously. We value the work of security researchers and welcome responsible disclosure of vulnerabilities. If you discover a security issue, we'd like to hear from you.
How It Works
You discover a potential security vulnerability in a Tiquo product.
You submit a detailed report to our security team.
We beoordelen je melding intern binnen 24 uur. Onze formele reactie kan later volgen.
Our team investigates, reproduces, and classifies the severity of the issue.
We notify you of our classification and the reward amount.
Payment is issued within 30 days of classification.
All severity classifications and reward amounts are determined by Tiquo after submission. We assess every report individually based on the real-world impact, exploitability, and scope of the vulnerability.
What's in Scope
Our bug bounty program covers the following:
- tiquo.co
- Tiquo API endpoints
- Tiquo iOS and Android mobile applications
- tiquo.app webapp / dashboard
- Authentication and authorization flows
- Payment and data handling processes
- Tiquo hardware
What's Out of Scope
The following are not eligible for rewards:
- Third-party services or integrations not owned by Tiquo
- Social engineering or phishing attacks against Tiquo employees
- Denial of service (DoS/DDoS) attacks
- Spam or rate-limiting issues with no direct security impact
- Isolated projects which have no sensitive data or customer information
- Vulnerabilities requiring outdated browsers or platforms
- Issues that have already been reported or are already known to us
- Door AI gegenereerde, geautomatiseerde of speculatieve meldingen die niet zijn gebaseerd op een handmatig geverifieerde, werkende proof of concept.
Reward Tiers
We classify all submissions into four severity levels. The final reward is determined by Tiquo based on the quality of the report, the severity of the vulnerability, and the potential impact to our users.
Vulnerabilities that could cause severe, company-wide damage. This includes remote code execution, full database access, authentication bypass granting access to all user accounts, payment system compromise, or mass exfiltration of personal or financial data.
Significant vulnerabilities that affect individual users or expose sensitive data. This includes privilege escalation, stored cross-site scripting in sensitive contexts, insecure direct object references exposing other users' data, or broken access controls on API endpoints.
Vulnerabilities that require specific conditions or user interaction to exploit. This includes reflected cross-site scripting, cross-site request forgery on sensitive actions, information disclosure of internal system data, or misconfigured CORS policies.
Minor issues with limited security impact. This includes missing security headers, verbose error messages exposing internal details, clickjacking on non-sensitive pages, or outdated software versions with no known exploit path.
Bonus Awards
Tiquo reserves the right to award bonuses above the stated ranges for exceptional reports. Factors that may qualify a submission for a bonus include particularly well-written reports with clear reproduction steps, vulnerabilities with widespread impact across multiple systems, creative exploitation chains that reveal deeper architectural issues, or researchers who work closely with our team during remediation. Bonus amounts are determined on a case-by-case basis.
Submission Guidelines
To help us investigate quickly, please include the following in your report:
- 1A clear description of the vulnerability
- 2Step-by-step reproduction instructions
- 3The affected URL, endpoint, or application screen
- 4Your testing environment (browser, OS, device)
- 5Screenshots or proof-of-concept code where possible
- 6Your assessment of the potential impact
Please submit one vulnerability per report. If you've found multiple issues, send a separate report for each.
Rules of Engagement
- 1Do not access, modify, or delete data belonging to other users.
- 2Do not run automated scanning tools against production systems without prior written approval from Tiquo.
- 3Maak op geen enkel moment kwetsbaarheden, meldingen, proofs of concept of gerelateerde details openbaar.
- 4Gebruik geen AI-tools of grote taalmodellen om je meldingen te genereren of te schrijven. We willen origineel onderzoek op basis van je eigen praktische tests. Inzendingen die AI-gegenereerd, speculatief of niet gebaseerd op een echte, handmatig geverifieerde kwetsbaarheid lijken, worden zonder beoordeling afgewezen en kunnen leiden tot verwijdering uit het programma.
- 5Act in good faith at all times.
Safe Harbour
Beveiligingsonderzoekers die te goeder trouw handelen en de bovenstaande regels volgen, zullen geen juridische stappen van Tiquo ondervinden. Wij beschouwen verantwoord beveiligingsonderzoek dat in overeenstemming met dit beleid wordt uitgevoerd als geautoriseerde activiteit. Wij zullen geen civiele of strafrechtelijke stappen ondernemen tegen onderzoekers die zich aan dit programma houden. Dit programma wordt naar goeddunken van Tiquo aangeboden. Wij behouden ons het recht voor om voor elke inzending de geschiktheid, ernst en beloning te bepalen, en om het programma op elk moment te wijzigen, op te schorten of te beëindigen. Alle beslissingen van Tiquo zijn definitief, en deelname creëert geen contractueel recht op een beloning.
Contact
Submit your reports to:
security@tiquo.coElke melding wordt intern binnen 24 uur na indiening beoordeeld. Houd er rekening mee dat onze formele reactie langer kan duren, omdat de classificatie afhangt van de complexiteit van het probleem en de tijd die nodig is om het te reproduceren en te beoordelen. Stuur geen vervolgberichten om naar de status van je melding te vragen. Dergelijke e-mails vertragen de beoordeling voor iedereen. We nemen contact met je op zodra we een update hebben, en je kunt binnen 10 werkdagen een eerste beoordeling verwachten.