Subprocessor Policy

1. Introduction

This policy describes the sub processors that Tiquo uses to support the delivery of its services. A sub processor is a third party that processes personal data on behalf of Tiquo. We maintain transparency in how personal data is handled and we only engage sub processors that meet appropriate technical and organisational standards.

2. How we use sub processors

Tiquo relies on carefully selected service providers to support the hosting and operation of the Tiquo platform. These providers may process personal data when they store, transmit or otherwise handle information on our behalf. Each sub processor is bound by a written agreement that requires them to safeguard personal data, follow our instructions, and maintain appropriate security measures.

3. List of current sub processors

The following sub processors support the Tiquo platform and may process personal data.

Amazon Web Services, AWS

Purpose. Cloud hosting, storage and infrastructure used to operate the Tiquo platform.

Location of processing. AWS data centres in the regions selected by Tiquo.

Personal data processed. Customer data that is stored or transmitted by our platform.

Vercel

Purpose. Application hosting and delivery for the Tiquo web front end.

Location of processing. Data centres used by Vercel for content delivery and build infrastructure.

Personal data processed. Request data, logs and metadata generated when users interact with the platform.

4. Changes to sub processors

We may add or replace sub processors when required to support our services. If we make such a change, we will update this policy and notify customers in advance. Customers who object to a proposed change may contact us so that we can work together to find a suitable solution.

5. Security and compliance

Tiquo only engages sub processors that demonstrate strong security practices. Each sub processor must implement appropriate measures to protect personal data, assist us in meeting our legal obligations and notify us promptly if a security incident occurs.

6. Contact

If you have any questions about this policy or our use of sub processors, please contact us at support@tiquo.co