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Patobulinimas•v1.2.17•

Booking and Membership Email Customisation

Edit the messages customers receive at each step

Customer notification emails now have more room for your own wording and design. Organisation defaults cover booking confirmations, reminders, cancellations and follow-ups, alongside membership approval, welcome and payment-link messages.

Supported customer flows and membership plans can override those defaults. A location-specific message or plan introduction can therefore use its own content while the wider organisation retains a common starting template.

Control content and layout

Quick settings control supported elements such as the logo, service image, details card, action button and wallet card. Design mode adds layout blocks and typography and colour controls. Template variables insert the relevant customer, booking or membership details, including available payment-recovery information.

Preview a template or reset it to its default before saving. Membership messages now use the venue's calendar day for dates and omit empty detail rows. Sender settings remain separate from the template: choose the notification identity in Settings > Notifications and verify a custom sending domain where you use one.

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Global Fiscal & E-Invoicing

  • EN 16931 - EU e-invoicing core standard
  • UBL 2.1 - Universal Business Language
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  • Belgium - Peppol BIS 3.0 (B2B)
  • Czechia - fiscalization
  • Croatia - Fiscalization 2.0
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  • Romania - Peppol (RO e-invoice) (Q4 2026)
  • Saudi Arabia - ZATCA (Q4 2026)
  • Singapore - Peppol BIS 3.0 (Q4 2026)
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Standards & Frameworks

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  • SOC 2 Type II - audit in progress
  • ISO/IEC 27001 - audit in progress
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  • NIST Privacy Framework - aligned
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  • NIST AI Risk Management Framework - aligned
  • CIS Critical Security Controls / CIS Benchmarks - aligned
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  • ISO 25010 (quality) - aligned
  • ISO 31000 (risk) - aligned
  • ITIL - aligned
  • W3C Web Standards - aligned
  • OpenAPI Standard - aligned
  • DevSecOps practices - aligned
  • ePrivacy Directive - aligned
  • EU Whistleblowing Directive (2019/1937) - aligned

Payments Compliance

  • PCI DSS Level 1
  • PSD2 / Strong Customer Authentication
  • 3D Secure (3DS)
  • EMVCo Level 1 & 2
  • AML / KYC controls
  • Sanctions screening (OFAC, UN, EU, HMT)

International Data Transfer Mechanisms

  • EU-US Data Privacy Framework
  • EU Standard Contractual Clauses (Decision 2021/914) - Modules 2 & 3
  • UK International Data Transfer Agreement (IDTA) + ICO Addendum
  • Swiss FDPIC-recognised transfer mechanisms
  • APEC Cross-Border Privacy Rules (CBPR)

Accessibility Compliance

  • ADA (Americans with Disabilities Act) - aligned
  • European Accessibility Act (EAA) 2025 - aligned
  • WCAG 2.2 - aligned
  • EN 301 549 - aligned
  • WAI-ARIA - aligned

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