Operating System

Nyheder, produktopdateringer og artikler om arbejdet i hoteller, restauranter og andre servicevirksomheder.

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Operations•Jun 7, 2026

Customer segmentation for restaurants and hotels, with examples

Customer segmentation for restaurants and hotels with worked examples: RFM scores, lapsed regulars, occasions, dietary preferences and booking lead time, and how to build them.

Operations•Jun 1, 2026

CRM or customer data platform: what does a hospitality group need?

CRM or customer data platform for a hospitality group: what each one does, how identity resolution works across venues, and when you need one, the other or neither.

POS•May 31, 2026

How to Manage Restaurant Inventory: A Complete Guide

Stock counts and low-stock alerts are a starting point. Tracking ownership, serving sizes, ingredients and sell-by dates gives a restaurant more control over what it holds and sells. Here is how those records work together.

Operations•May 29, 2026

How spa booking software schedules therapists and treatment rooms

How spa booking software matches each treatment to a trained therapist, a suitable room and any equipment, handles buffers and couples treatments, and what to test before choosing a system.

Operations•May 27, 2026

Digital cloakroom tickets: running a coat check without paper tickets

How digital cloakroom tickets work: numbered tags linked to a guest's record, choosing tags, busy nights, lost tags, liability notices and how Tiquo's cloakroom tags work.

Operations•May 24, 2026

Meeting room and desk booking for coworking spaces

How coworking operators set up meeting room and desk booking: resource types, credit allowances, member and non-member pricing, guests, building access and company billing.

Operations•May 23, 2026

The Hidden Costs of Specialised Hospitality Software

The cost of separate hospitality systems extends beyond their licences. Reconciliation, integration maintenance and technical support all take time and money. Here is what to include when you assess the total cost.

Operations•May 17, 2026

How padel and tennis clubs manage court bookings and memberships

How padel and tennis clubs manage court bookings and memberships: peak and off-peak pricing, booking windows by tier, coaching, leagues, guest fees and floodlight charges.

Operations•May 14, 2026

How to Reduce Staff Training Costs in Hospitality

New staff need to learn the venue’s software as well as its service routines. Separate systems can add another layer of training: copying records, checking mismatches and handling failed integrations. Reducing that work makes onboarding simpler.

Operations•May 12, 2026

How to structure a spa membership

How to structure a spa membership: facility access, included treatments or monthly credit, member rates, guest passes, off-peak tiers, minimum terms, freezes and UK consumer rules.

Operations•May 6, 2026

How to start a private members club in the UK

How to start a private members club in the UK: choosing a members' or proprietary model, getting the right alcohol licence, writing the rules, and the registrations to make before opening.

Operations•May 4, 2026

How private members clubs set joining fees and annual subscriptions

How private members clubs structure joining fees and annual subscriptions, from monthly instalments and age-based rates to waiting lists, renewals, refunds and new UK subscription rules.

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Alle artikler

Customer segmentation for restaurants and hotels, with examples

CRM or customer data platform: what does a hospitality group need?

How to Manage Restaurant Inventory: A Complete Guide

How spa booking software schedules therapists and treatment rooms

Digital cloakroom tickets: running a coat check without paper tickets

Meeting room and desk booking for coworking spaces

The Hidden Costs of Specialised Hospitality Software

How padel and tennis clubs manage court bookings and memberships

How to Reduce Staff Training Costs in Hospitality

How to structure a spa membership

How to start a private members club in the UK

How private members clubs set joining fees and annual subscriptions

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Alle artikler

Customer segmentation for restaurants and hotels, with examples

CRM or customer data platform: what does a hospitality group need?

How to Manage Restaurant Inventory: A Complete Guide

How spa booking software schedules therapists and treatment rooms

Digital cloakroom tickets: running a coat check without paper tickets

Meeting room and desk booking for coworking spaces

The Hidden Costs of Specialised Hospitality Software

How padel and tennis clubs manage court bookings and memberships

How to Reduce Staff Training Costs in Hospitality

How to structure a spa membership

How to start a private members club in the UK

How private members clubs set joining fees and annual subscriptions

Presse og medieforespørgsler

Medieressourcer

Vi bruger cookies