Richer Campaign Reporting
Follow delivery and engagement at campaign and recipient level
Campaign reporting now makes it easier to move from a summary to the recipients behind it. Email views show sending and engagement, with recipient-level information available when staff need to investigate a particular customer's message.
Analytics have been refined for larger campaigns and ongoing sends. Engagement timing uses each recipient's send time, and reports refresh as delivery and engagement events arrive. A queued campaign can continue resolving its audience in the background while the team follows progress.
Use the right measure for the channel
Email reporting includes opens, clicks and unsubscribes. Supported messaging campaign views show delivery and failure counts so staff can check which messages reached their destination and which need attention. These measures depend on the events available from the channel; an SMS delivery is not an email open.
SMS and WhatsApp require the relevant messaging setup and access. WhatsApp is in Private Preview where offered, so its campaign tools are not available to every organisation. Keep channel availability and customer consent in view when comparing the results of a campaign.
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อัปเดตผลิตภัณฑ์More Flexible Bills, Tabs and Payments
Open tabs can move between tables, selected saved items can transfer to another tab, and several orders on a booking can be settled in one card payment. Each order keeps its own payment allocation and receipt.
A Redesigned Customer Portal
The customer portal now gives you more control over the homepage, booking catalogue and account shortcuts. Add banners and custom tiles, organise booking carousels, and preview changes before publishing.
Guest Invitations on Your Own Website
DOM Package 1.9.1 lets you build guest pre-registration into your own website. Read the saved guest-flow rules, create shareable invitations and let signed-in guests accept them without leaving your custom experience.