Cloakroom Management

We've introduced Cloakroom Management, replacing traditional paired-ticket workflows with digitally tracked tags linked to customer profiles or paired guest tags. The result is faster operations and fewer lost-ticket issues.

Design cloakroom tags in Tiquo and have them shipped to your venue. Members scan their wallet pass to link a tag to their profile in seconds, so they can collect their belongings without keeping a paper ticket. For guests without a profile, pair two unique tags: one stays with the coat and the guest keeps the other.

What's new

Tag binding

• •Bind a tag to a customer profile by scanning their wallet pass
• •Or bind two unique tags together for guests without a profile
• •Every tag carries a unique number, no duplicates

Order custom tags

• •Choose shape (tapered, classic, oval, triangle) and material (plastics, stainless steel, brass)
• •Pick a font and add your one-colour logo for laser etching
• •Live preview as you configure

Operations view

• •See every tag in use, who it's assigned to, which sublocation, and current status

How it works

At check-in, staff scan either the guest's wallet pass or a second cloakroom tag, then attach the assigned tag to the coat. At collection, the wallet pass or matching guest tag pulls up the coat's tag instantly. Returning members skip the binding step on subsequent visits, scanning the same wallet pass each time.

Where to find it

Settings > Cloakroom.